Privacy policy

We take your privacy seriously. This policy explains how MelbourneNominate ("the platform") collects, uses, stores and protects your personal information.

1. Information we collect

When you submit an assessment form, enquire about a listing or contact us, we may collect:

• Your name, phone number, email address and WeChat / LINE / WhatsApp contact details.
• The property information you provide (property type, region, configuration and expected settlement date).

2. How we use it

We use the information we collect only to:

• Provide nomination assessment, advisory and buyer-vendor matching services.
• Communicate with you about the progress of a transaction and answer your questions.
• Meet our legal and compliance obligations.

3. Confidentiality and disclosure

• We keep your personal information and sensitive property details (such as the specific lot number and the original purchase price) strictly confidential.
• We will not publicly list, sell or disclose your personal information to any third party without your express consent, except where required by law.

4. Security

We apply reasonable administrative, technical and physical safeguards to protect your personal information against unauthorised access, disclosure or alteration.